Who we are

As used in this Privacy Policy, “Fast Track,” “us” and “we” refer to Fast Track Solutions Ltd. and its affiliates. The “Websites”, “Site” or “Sites” mean Fast Track Solutions Ltd websites (including, without limitation, www.fasttrack-solutions.com, and any successor URLs, mobile or localized versions, and related domains and subdomains).

At Fast Track, we value your privacy and are committed to preserving it. We aim to be as transparent as possible with how we collect and process your data and personal information. We will never sell your personal data and we carry out all processing operations in strict compliance with the EU General Data Protection Regulation (“GDPR”) and the Maltese Data Protection Act (DPA) through which GDPR is implemented in Malta.

Why we use your personal data

We process your personal data for our legitimate interests as a business, but only if necessary for the purpose for which we collected it. We may use your data:

  • To analyze trends, administer or optimize the Website, monitor usage or traffic patterns (including to track visitors movements around the website) and gather demographic information about our user base as a whole
  • To communicate directly with you, including by sending you newsletters, promotions and special offers or information about new products and services
  • To deliver you advertising, including by serving and managing ads on third-party sites, and to tailor ads based on your interests and browsing history
  • For the purposes described to you at the time of collection or as otherwise described in this Privacy Policy.

How we collect data

We collect information from the following sources when you contact us or visit our website:

  • From forms submitted by visitors (to request further information, download a resource, etc.)
  • From cookies: We use cookies on our website that identify you when you visit us and tell us what pages you are viewing. We also use the information to trigger sales and marketing activity (for more information, see the cookie policy section below).
  • From social media: If you choose to communicate to us via any of the social media platforms
  • Verbal and written communications: When you send us an email, call or write a letter, or if we meet you face to face
  • Third parties: We sometimes receive personal data from third parties

The data we use

We use several different categories of data about you:

  • Contact details
  • Emails and records of verbal conversations
  • Activity on our website and social media channels
  • Employment information (job title, responsibilities, position within the organization, etc.)
  • Your status relating to our organization, such as communication preferences and records of marketing activity that has been sent to you
  • Information telling us where we obtained your data

Marketing content and email subscriptions

You may opt-in to receive communications from us about subjects that we believe may be of interest to you, as well as news or offers from us or third parties, which may include our newsletter or information about special offers, products or offerings, or other items. The communications may be via email, SMS, telephone or social media.

The topic and frequency of our communications may change and if, at any time, you would like to stop receiving marketing communications from us, you may follow the opt-out instructions contained in any such communication. Alternatively, you can email us and request to opt-out at privacy@fasttrack-solutions.com. If you opt-out of receiving marketing communications from us, we may still send you information about content you’ve downloaded or any services you have requested or received from us, or for other customer service purposes.

Cookie Policy

Cookies are small, often encrypted text files, located in browser directories. They are used by web developers to help visitors navigate their websites efficiently and perform certain functions.

For more information about cookies, see www.allaboutcookies.org.

How We Use Cookies

Our website uses cookies to distinguish you from other visitors. This helps us to provide you with a good experience and also allows us to improve our website.

You can adjust your browser settings to block all or some cookies. For more information about cookies, including how to access cookie settings in your browser, please go to www.allaboutcookies.org or www.networkadvertising.org.

You can specifically opt-out of Google Analytics using this tool.

We use the following types of cookies:

Analytics Tools

With your permission, we set analytics cookies on your computer that help us learn how our website performs in different locations. We use cookies to understand and improve our user interface and features.

We use Google Analytics cookies to store information, such as what time a visit occurred, whether the visitor has been to the site before, and what site referred the visitor to the web page. These cookies are used to report website trends; they do not identify individual visitors. A different set of cookies is used for each website, and visitors are not tracked across multiple sites. In addition to disabling cookies, visitors can also install the Google Analytics Opt-out Add-on, which prevents Google Analytics from collecting information about website visits. To find out more visit: www.google.com/analytics/learn/privacy.html

Retargeting/Remarketing

We may use cookies to collect personal and non-personal information about your activities on our website to provide you targeted advertising based upon your interests and actions on our website.

If you wish to prevent this information from being used to serve you targeted ads, you may opt out by clicking here: preferences.truste.com (or if located in the European Union, by clicking here: www.youronlinechoices.eu). Please note that this does not opt you out of being served advertising. You will continue to receive generic ads.

We may share your information with third-party platform providers (such as Facebook, Google and Twitter) to serve targeted advertising/content to you via the relevant third-party platform, based on your profile/interests.

Your information is used by the third-party platform provider to identify your account and serve advertisements to you. You can control what advertisements you receive via the privacy settings on the relevant provider’s platform and you should consult the third party’s help/support centre for more information.

Personalization & Preferences

Cookies help us display the correct information and personalize your experience, by providing you with features, insights and customized content. They can also help you fill out forms more easily. Loss of the information stored in a preference cookie may make your experience on our website less functional, but should not prevent you from using them.

Full list of cookies used on our website:

Your rights

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed of what personal data we hold about you and/or if you want it to be removed from your systems, please contact us at privacy@fasttrrack-solutions.com.

Under the GDPR, you have the following rights:

The right to access your personal data

You can check which data is being processed or stored by us and that this is being done lawfully.

The right to Rectification

You can instruct us to correct any mistakes in the personal data that we store about you.

The right to be forgotten

You can instruct us to erase your personal data.

The right to object

You can instruct us to stop processing your personal data for the purpose of marketing and, under certain circumstances, for the purpose of profiling.

The right to restriction

You can, under certain circumstances, request that we do not use the data we have stored about you.

The right to data portability

You can request, under certain circumstances, that the data we store about you is transferred to another organisation.

The right to withdraw consent

You can instruct us to stop the processing of your personal data.

The right not to be subjected to automated processing

You have the right not to be subjected to automated profiling or individual decision-making.

The right to make a complaint

You have the right to make a complaint to the relevant supervisory authority should you believe that the processing of your personal data by Fast Track infringes on your rights under the GDPR and/or the Maltese DPA. Individuals with inquiries or complaints regarding our Privacy Policy should first contact Fast Track at dpo@fasttrack-solutions.com.

Changes to this privacy policy

This Privacy Policy is effective as of the date stated at the top of this Privacy Policy. We may change this Privacy Policy from time to time. By accessing and/or using the website after we make any such changes to this Privacy Policy, you are deemed to have accepted such changes. Please be aware that, to the extent permitted by applicable law, our use of your personal information is governed by the Privacy Policy in effect at the time we collect the Information. Please refer back to this Privacy Policy regularly.

Important disclaimer

Please note that our website, as with most Internet applications, is vulnerable to various security issues including, without limitation, eavesdropping, electronic trespassing, sniffing, spamming, nuking, hacking, spoofing, “imposturing”, breaking passwords, harassment, fraud, forgery and system contamination including, without limitation, the use of viruses, worms and Trojan horses which may cause unauthorized harmful access and/or retrieval of information and data on your computer or your information and data on Fast Track’s servers, as well as other harmful or unlawful activities, and hence should be considered unsecured. Information and data may also not reach their destination or reach an erroneous address or recipient. This website contains links to other sites. Fast Track does not share any information provided by you with these sites. However, Fast Track is not responsible for the privacy practices or the content of external websites. You are advised to check the privacy policy of each third-party website into which you enter.

Fast Track may be required to disclose personal information, in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

Contact us

If you have questions about this Privacy Policy or our site in general, please contact us at privacy@fasttrack-solutions.com or call +44 113 320 2245

Written inquiries may be sent to:

Fast Track Solutions Ltd. (Fast Track)

120A Tower Road

Sliema, SLM1605

Malta