Sendgrid

Guide on what steps are needed from the Operator to use Sendgrid to deliver Emails triggered from Fast Track CRM.

Steps to set up Sendgrid

  1. Set up Account - The Operator sets up an account on Sendgrid, one for Staging & one for Production.
    To set up the account visit: https://sendgrid.com/​
  2. Credentials or API Key - The Operator provides Fast Track with account credentials or API key.
    1. Go to Settings -> API Keys-> Create API Key
    2. Enter API Key Name (e.g FT Staging Key / FT Production Key)
    3. Choose Full Access
    4. Click Create & view
    5. Copy the Key and send it securely to your Integration Manager
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  3. Sender Name & Sender Address - The Operator provides Fast Track with a Sender Name & Sender Address.
  4. Webhook URL - Fast Track provides a webhook URL to setup reporting in Sendgrid once integration environments are live. - The Operator can also set it up as instructed on the screenshot at the bottom of this page.
  5. Sender & Domain Authentication - The Operator sets up Sender & Domain authentication* inside Sendgrid account (for Production account only) - Please find full instructions on how to set it up here.​
  6. Domain Warm Up
    - The Operator can warm up a dedicated IP address to improve the sender reputation​

Setting up Webhook URL

Webhook URL is setup inside Sendgrid from Mail Settings -> Event Webhook -> Add URL in HTTP Post URL with the below settings:
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